Billing and plans
Plans are monthly and priced by how many calls your workspace drafts, with seats included. Everything is included on every plan; nothing is held back by tier.
Plans
| Plan | Per month | Calls | Seats included |
|---|---|---|---|
| Starter | $29 | 40 | 2 |
| Pro | $49 | 100 | 3 |
| Scale | $89 | 250 | 5 |
| Team | $199 | 600 | 10 |
Extra seats are $12 a month each. Need more than the largest plan? Email team@postlude.ai.
What counts as a call?
A call counts once, the first time it produces a draft, whether Postlude drafted it automatically or you generated it yourself. Regenerating, switching tones, adapting or editing a draft never uses another call.
By default a meeting where everyone is on your own team is stored but not drafted automatically, and it does not count. You can turn that off in Settings, or generate a draft for one by hand (which counts).
Calls are pooled across your whole workspace, not per person.
The free trial
Your trial lasts 14 days or 15 calls, whichever comes first, with 2 seats and no card needed. The usage meter in the left menu shows how many calls you have used.
When the trial ends, the workspace becomes inactive: drafting pauses and new calls are not saved. Drafts you already have can still be sent and logged to your CRM, and you can sign in and look around. Choose a plan to start again; from then on new calls are drafted, but calls from while the workspace was inactive cannot be recovered.
On a paid plan, reaching your call limit works differently: drafting pauses but new calls and transcripts keep arriving and stay stored. When your calls reset next period, or you upgrade, drafting resumes; on an upgrade Postlude drafts your 10 most recent waiting calls straight away.
If a workspace stays inactive. We email the owners and admins before each step. About two weeks after it became inactive we disconnect and revoke the connected accounts (Gmail, Fathom, Slack and your CRM), so after subscribing you connect them again from Integrations. About ninety days after, we permanently delete the call transcripts, drafted and sent emails and other call data, unless you have subscribed again. Your account, workspace, settings, templates, contacts and billing records are kept.
Seats and teammates
- Each plan includes a number of seats (people in your workspace). Owners and admins invite teammates from Settings, under Team.
- An invitation that has not been accepted yet does not use a seat. Removing a person, or cancelling an unused invitation, frees one.
- You cannot lower your seat count below the number of people currently in the workspace.
- Only owners and admins can see and change billing.
Changing or cancelling your plan
- Upgrades and adding seats take effect immediately and are prorated for the rest of the period.
- Downgrades, removing seats and cancellation take effect at the end of your current billing period, so you keep what you paid for until then.
- Existing subscribers get 30 days' notice of any price change.
- Payment is monthly through Stripe, and renews automatically until you cancel.
Refunds are not given except where the law requires them, and apart from the proration on an upgrade. The full wording is in the Terms.